Cliff does every session himself. He trained as a cosmetologist, and he opened Nape because he wanted to spend a full hour with one person at a time. He speaks English and some Japanese.
Head spa in downtown Hilo
One hour, one room, one person
Nape is a private head spa on Keawe Street. Cliff does every session himself: a warm cleanse, brushing, a long scalp massage and a slow dry, with nobody else in the room.
The session in order
The hour, minute by minute
A standard session runs sixty minutes. This is how they are spent.
- 10 min
Slippers off, scalp check
Slippers at the door, a robe if you'd like one. Cliff looks at your scalp and hair in daylight and asks what you want from the hour.
- 10 min
Warm cleanse
A warm rinse at the basin and an unscented cleanse, worked in slowly.
- 25 min
Brush and massage
The longest part. A soft brush, then slow fingertip massage across the scalp, behind the ears and along the nape.
- 5 min
Last rinse
A last warm rinse at the basin.
- 10 min
Towel and dry
A warm towel, a gentle dry and a comb-out. You leave when you are ready.
Plainly
What to expect, and what not to
What to expect
- Warm water, warm towels and slow hands
- A quiet room with the door closed
- An hour with one person, start to finish
- Your hair towel-dried and combed out at the end
What not to expect
- A treatment of any kind. A session is a wash and a scalp massage, nothing more
- A promise about how your hair will look or feel next week
- A diagnosis. If your scalp is sore or irritated, ask your doctor first
Who you'll be with
Cliff, in the room with you
Hours and room
Tuesday to Saturday, by appointment
- HoursTuesday – Saturday, 10 a.m. – 6 p.m.
- The roomOne private room, one chair
- Where219 Keawe Street, Suite B
- ParkingStreet parking and a lot behind the building
Questions
Before your first session
Do I wash my hair first?
No. Come as you are, and take out clips and heavy earrings. The cleanse is part of the session.
Will my hair be wet when I leave?
It will be towel-dried and combed out, and may still be a little damp. Tell us when you book if you have somewhere to be, and add the dry and brush-out.
Is it a massage?
The hour includes a scalp massage, and the neck and shoulders add-on is done over your clothes. It is not a full-body massage.
Can I fall asleep?
Many people do. Cliff will bring you back gently at the end.
Can a friend and I come together?
There is one room and one therapist, so a session is for one person at a time. Two friends can book back to back.
How much does a session cost?
The price depends on the length of the session and any add-ons, and the booking page shows it. How pricing works explains what sets it.
Book your hour
Choose a time on the booking page, or call (808) 555-0110 and Cliff will call you back between sessions.